Effective Date: 04-04-2025

These Terms & Conditions (“Terms”) govern your use of www.linagabbaoan.com and your engagement with services provided by Lina Gabbaoan / Astramia Counselling. By visiting this site, booking a session, or purchasing any offering, you agree to the terms outlined below.
 

1. About the Services

We offer non-clinical, trauma-informed coaching and counselling, specializing in:
 

• Migration stress

• Cross-cultural relationships

• Emotional recovery after toxic or abusive dynamics

• Support for expats, mothers, and students
   

These services are supportive and preventive in nature. They do not replace clinical therapy, psychiatric care, or crisis intervention.
 

2. Bookings and Payment
 

• Sessions must be booked in advance via our scheduling platform or by email.

• Payment is due before the session unless otherwise agreed.

• Accepted methods: [insert payment methods like iDeal, bank transfer, etc.]

• Packages or subscriptions are non-refundable once partially used, unless legally required.
   

3. Cancellations and Rescheduling
 

• You may cancel or reschedule up to 24 hours in advance without penalty.

• Late cancellations or missed appointments may be charged in full.

• Exceptions may be made in cases of emergency or illness, at our discretion.
   

4. Confidentiality

We treat all information shared during sessions as confidential, in accordance with GDPR and ethical standards. Your privacy is respected and protected.

However, confidentiality may be broken only if:
 

• There is a serious risk of harm to yourself or others

• We are legally required to disclose information (e.g., child protection concerns)

• You provide written consent to share information with another party
   

5. Client Responsibilities

By working with us, you agree to:
 

• Attend sessions sober and in a state fit for emotional work

• Take personal responsibility for your well-being between sessions

• Use the support respectfully and ethically
   

We reserve the right to end the professional relationship if boundaries, safety, or mutual respect are not upheld.
 

6. Intellectual Property

All written materials, worksheets, guides, logos, and content shared through this site or in session are the property of Lina Gabbaoan and may not be copied, sold, or distributed without permission.
 

You may use them for personal development only, unless otherwise stated.
 

7. Disclaimer

While our sessions are powerful, they are not a substitute for clinical mental health care. We do not diagnose, prescribe, or offer emergency interventions.

If you are in crisis, please contact your local emergency services or a licensed clinical provider.
 

8. Limitation of Liability

We are not liable for any direct or indirect damages arising from your use of this website or services, including but not limited to emotional outcomes, business decisions, or relational impacts.
 

Your participation is voluntary and at your own discretion.
 

9. Governing Law

These Terms are governed by the laws of the Netherlands, and any disputes will be resolved under Dutch jurisdiction.
 

10. Updates to Terms

We may revise these Terms from time to time. Any updates will be posted on this page with an updated date. Continued use of the site or services constitutes your acceptance of the new terms.
 

11. Contact

Questions? Reach out anytime:

Lina Gabbaoan
Email: contact@linagabbaoan.com
Owner, Astramia Counselling

Registered in the Netherlands